Terms & Conditions
1. Who we are and accepting these terms
These terms govern your use of this website and any services you hire us for. "We" means Filip & Philip Digital AB, a Swedish company (organisationsnummer 559534-5082, VAT/momsregistreringsnummer SE559534508201, registered address Gripsnäs Lillhem, 64731, Mariefred). You can reach us through the contact page. By browsing this site or working with us, you're agreeing to these terms. If something here doesn't sit right, please don't use the site or hire us. Feel free to reach out so we can talk it through first.
2. Services
We offer brand, design, and development work. The full list lives on our services page. Every project has its own scope, timeline, and deliverables, and those get pinned down in a separate proposal or contract before we start. The proposal sits alongside these terms, and if anything in the proposal contradicts the terms, the proposal wins. Anything outside the agreed scope is treated as a change request and quoted separately. Most of our work is business-to-business, so the consumer-specific rules of the Swedish Distance Contracts Act (Distansavtalslagen 2005:59), including the 14-day right of withdrawal, don't apply unless you're hiring us as a private individual, in which case we'll honour them.
3. Payments
Pricing and payment terms are agreed before any work begins. Unless otherwise stated in your proposal, our prices are in SEK and exclude 25% Swedish VAT (moms). Most projects are split into milestone payments, typically a deposit to lock in the timeline and then payments tied to delivery. Invoices are due within 30 days of issue. Late payments may pause the project and accrue late interest in line with the Swedish Interest Act (Räntelagen 1975:635), at the reference rate plus eight percentage points.
4. Intellectual Property
Once a project is paid in full, the economic rights to the final deliverables are transferred to you, in accordance with the Swedish Copyright Act (Upphovsrättslagen 1960:729), and you're free to use them however you like. Until full payment, we retain ownership of all work in progress. Under Swedish law we keep the moral right of attribution, and we keep the right to show the work in our portfolio, case studies, and marketing, unless we've agreed otherwise in writing. Any third-party assets we use along the way (fonts, stock, plugins, code libraries) stay licensed under their own terms, which we'll flag during the project.
5. Client Responsibilities
Good work is a partnership. To keep things on track, we ask that you send us assets, content, and access when we need them, reply to questions and approval requests within a reasonable timeframe, and be straight with us about feedback and deadlines. Delays on your end may shift the timeline on ours. Both sides also agree to keep any non-public business information shared during the project confidential, both during the engagement and for two years after, unless disclosure is required by law. How we handle any personal data you share with us is set out in our privacy policy.
6. Cancellations & Refunds
Either of us can end a project with written notice. If you cancel partway through, you'll be invoiced for the work completed up to that point, plus any non-refundable costs we've already committed to on your behalf (licenses, contractors, third-party services). If you're hiring us as a private individual under the Distansavtalslagen, you have a 14-day right of withdrawal from the date the contract is concluded. If you've explicitly asked us to start work during that period and we have, you may owe us for the work performed.
7. Website Use
Don't use this site to do anything illegal, harmful, or shady, like malware, scraping, spam, distributing copyrighted material without permission, or trying to break things. The site's design, code, copy, and visual content are protected by the Swedish Copyright Act and may not be copied or republished without our written consent. We're a small studio and we'd rather spend our time making nice work than chasing problems.
8. Liability and force majeure
We do our best to deliver work that's solid, accurate, and on time. That said, our total liability for any claim arising from a project is limited to the fees actually paid for that project. We're not responsible for indirect or consequential losses, lost revenue, lost data, or third-party issues outside our reasonable control. Neither side is liable for delays or failures caused by force majeure events such as natural disasters, war, labour disputes, internet or infrastructure outages, or anything else beyond reasonable control. Nothing in these terms limits any liability that can't be excluded under mandatory Swedish law.
9. Governing Law
These terms are governed by the laws of Sweden, without regard to conflict-of-law rules. Any disputes that can't be resolved between us will be settled in the Swedish courts, with the Stockholm District Court (Stockholms tingsrätt) as the first venue. If you're a consumer, you also have the right to bring a complaint to the Swedish National Board for Consumer Disputes (Allmänna reklamationsnämnden, ARN) at arn.se, or to use the EU's Online Dispute Resolution platform at ec.europa.eu/odr.